Refund policy

Return & Refund Policy

If you need help with an order, contact us at support@deskmova.com with your order number.

Return and refund eligibility depends on the item condition, delivery status, and the policy shown at the time of purchase.

Return Requests

Items should be unused, in their original condition, and returned with original packaging when possible. Some items may not be eligible for return after they have been used, assembled, modified, or damaged after delivery.

Damaged or Incorrect Items

If an item arrives damaged or does not match your order, contact us with photos and your order number so we can review the issue and help with the next step.

Refunds

Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund.

Return Shipping

Return shipping costs may depend on the reason for the return and the delivery location. Please contact us before sending anything back.

Last updated: May 2026