Shipping policy

Shipping Policy

MOVA ships orders from available fulfillment locations based on product availability, destination, and carrier options.

Processing and Delivery

Shipping times may vary by destination, carrier, product availability, and launch volume. Delivery estimates shown at checkout are estimates, not guarantees.

Shipping Rates

Shipping rates are calculated or shown at checkout before payment. Some destinations may not be available for purchase if shipping or market settings are not currently supported.

Tracking

When tracking is available, you will receive tracking information after the order ships.

Customs and Import Fees

International orders, when available, may be subject to customs duties, taxes, or import fees charged by the destination country. These charges are the customer's responsibility unless stated otherwise at checkout.

Delayed Packages

If your order has not updated for an unusual amount of time, contact support@deskmova.com with your order number.

Last updated: May 2026